General terms and conditions for the online shop - www.jobobike.de

I.General provisions

1. These General Terms and Conditions regulate the general conditions and manner of electronic provision of services and sales through the online shop jobobike.de. The shop is operated by FORSTREET LONDON LTD with its registered office at 1st Floor Front, 36 Gerrard Street, London W1D 5QA .

2. The seller can be contacted through:

    1.email:info@jobobike.de;

    2.Telephone:+48 459 389 729;

    3.Contact form on the online shop website.

3. These General Terms and Conditions are available at any time on the jobobike.de website and can be viewed there, printed out or saved on a data medium.

4. The seller points out that the use of electronically provided services may involve the risk for every Internet user that malware is introduced into a computer system or that unauthorized persons gain possession of the customer's data and change it. Therefore, the customer should take appropriate technical measures to minimize the above-mentioned risks, in particular through the use of anti-virus programs and firewalls.

The terms used in these Terms and Conditions have the following meanings:

  1. Working days - these are the days from Monday to Friday, excluding public holidays;

  2. The customer - a natural person with full legal capacity, a natural person carrying out an entrepreneurial activity, a legal entity or an organizational unit without legal personality, which has legal capacity based on special provisions, who places an order in the online shop or others in the online shop Shop uses services available;

  3.Civil Code - the law of April 23, 1964 (Journal of Laws No. 16, item 93, with amendments);

  4.Account - an area of ​​the online shop assigned to the customer, which he can use to carry out certain actions in the online shop;

  5.Consumer - the customer who is a consumer within the meaning of Article 22 [1] of the Civil Code;

  6. Entrepreneur - the customer is an entrepreneur within the meaning of the provisions of Article 43 [1] of the Civil Code;

  7.General Terms and Conditions - this document;

  8.Goods - the product presented in the online store, with its description available for each of the presented products;

  9.Purchase agreement - the purchase agreement for goods concluded between the seller and the customer within the meaning of the Civil Code;

  10.Services - the services provided by the Seller electronically for the benefit of the Customer within the meaning of the provisions of the Law on the Provision of Electronic Services of July 18, 2002 (Journal of Laws No. 144, item 1204, as amended);

  11.The Law on Consumer Rights - the Law on Consumer Rights of May 30, 2014 (Journal of Laws 2014, No. 827);

  12.The law on the provision of electronic services - the law on the provision of electronic services of July 18, 2002 (Journal of Laws No. 144, item 1204, with subsequent amendments);

  13.Order - declaration of intent by the customer, which leads directly to the conclusion of a purchase contract and in particular specifies the type and quantity of the goods.

III. Terms of use for the online shop

1. Access to the online shop is possible if the IT equipment used by the customer meets the following minimum technical requirements:

     1.a computer or mobile device with internet access;

     2.Access to electronic mail;

     3.a browser Internet Explorer - version 11 or newer, Firefox - version 28.0 or newer, Chrome - version 32 or newer, Opera - version 12.17 or newer, Safari - version 1.1. or newer;                                       4.activated cookies and JavaScript in the web browser.

2. Using the online shop means any activity by the customer that familiarizes them with the contents of the shop.
3. The customer is particularly obliged to:
   1. not to provide and transmit content that is prohibited by law, e.g. content that is defamatory, incites violence or violates personal rights and other rights of third parties;
   2. to use the online shop in such a way that its functioning is not impaired, in particular through the use of certain software or devices;
   3. not to take any actions such as: sending unsolicited commercial information (spam) or posting it in the online shop;

   4. To use the online shop in such a way that other customers and the seller are not disturbed;

   5. To use the entire content of the online shop exclusively for personal purposes;

   6. To use the online store in accordance with the legal provisions in force in the United Kingdom, with the general terms and conditions and the general rules for the use of the Internet.

IV.Services

  1.The Services are provided by the Seller in the Online Store free of charge and are provided by the Seller 24 hours a day, 7 days a week.

  2.The service, which includes maintaining an account in the online shop, is available after registration. To register, it is necessary to fill out and accept the registration form available on one of the online store's websites. The contract for the provision of the service, which includes maintaining an account in the online store, is concluded for an indefinite period and ends when the customer submits a request for account deletion or clicks the "Delete account" button (UK: "Usuń account ") used.

  3.The customer can receive the seller's commercial information in the form of messages sent to the customer's email address (newsletter service). In order to receive such information, the customer must provide a valid email address or check a corresponding field in the registration form or order form. The customer can revoke his consent to receive promotional information at any time. The contract for the provision of the newsletter service is concluded for an indefinite period of time and ends when the customer submits a request to remove his email address from the list of newsletter subscribers or when he unsubscribes from the newsletter The link contained in the message sent by the service is unsubscribed.

  4.The customer can use the contact form to send the seller a message. The contract for the provision of services, which includes the provision of an interactive form allowing the Customer to contact the Seller, is concluded for a certain period of time and ends when the Customer sends a message to the Seller.

  5. The customer can publish his individual and subjective opinions on the goods or the transaction process in the online shop. By posting messages, the customer declares that he has all rights to this content, in particular copyrights, related rights and industrial property rights. The contract for the provision of a service that involves posting opinions about goods is concluded for a certain period of time and ends with the posting of the opinion.

  6. The comments should be written clearly and understandably and must not violate any applicable legal regulations, including the rights of third parties - in particular, they must not be defamatory, violate personal interests or contain an act of unfair competition. The comments posted will be published on the online shop's website.

  7. By submitting the comment, the customer authorizes the seller to use and publish the comment free of charge and to create compilations of the works within the meaning of the Act on Copyrights and Related Rights (Journal of Laws 1994, No. 24, Item 83).

  8.The Seller has the right to occasionally organize competitions and promotions, the terms and conditions of which will always be published on the Shop's websites. Online store promotions cannot be combined unless the terms of each promotion provide otherwise.

  9. If the customer violates these conditions, the seller can - after a prior ineffective warning with a reasonable deadline - terminate the contract for the provision of services with a notice period of 14 days.

V.The procedure for concluding the purchase agreement

1.The information about the goods made available on the Shop's websites, in particular the descriptions, the technical and functional parameters and the prices, constitute an invitation to conclude a contract within the meaning of Article 71 of the Civil Code.

2.All goods offered in the online shop are free from material and legal defects and have been legally imported into the UK.

3.An active email account is required to place an order.

4..If the order is made using the order form available on the Online Store's website, the Customer places the order electronically with the Seller, which constitutes an offer to conclude a contract for the sale of the goods that are the subject of the order . The offer made electronically is binding on the Customer if the Seller sends to the email address provided by the Customer a confirmation of acceptance of the order for processing in the form of a declaration by the Seller of acceptance of the Customer's offer; The purchase contract is concluded upon receipt by the customer.

5. The order can be placed in the online shop by telephone, email or contact form on working days and at the times specified on the online shop website. To this end, the customer should:

6.To inform the Seller of the name and quantity of the Goods among the Goods presented on the Store's website,

7.Select the delivery form and payment method from the delivery forms and payment methods specified on the shop's website,

8.Provide the information required to process the order, in particular: first and last name, place of residence and email address.

9.The information about the total value of the order is always communicated by Sellervia verbally or by email, together with the information that the conclusion of the purchase contract by the customer entails an obligation to pay for the goods ordered and the purchase contract at that moment is completed.

10.For customers who are consumers, after placing an order by telephone, email or contact form, the seller always sends a confirmation of the conditions for the order to the customer.

11.The contract is concluded when the customer, who is a consumer, sends (in response to the confirmation of the order conditions sent by the seller) an email to the seller's email address in which the customer: the content accepts the order sent and agrees to its processing, and also accepts the general terms and conditions and takes note of the notification of withdrawal from the contract.

12.After concluding the purchase contract, the seller sends the customer a confirmation of the conditions to the customer's electronic address or in writing by post to the address provided by the customer.

13.The purchase contract is concluded in British or English and its provisions correspond to the General Terms and Conditions.

WE.Delivery

The goods will be delivered to the address specified by the customer when ordering.

The customer will deliver the ordered goods in the following form:

  1.By a courier company, personal pickup at the seller's personal pickup location.

The Seller informs the Customer on the Store's website in the description of the goods about the number of working days required for processing the order and delivery, as well as the delivery costs.

  2. When delivering goods outside the European Union, the costs for delivery are calculated individually. In this case, information about delivery costs is published on the website of the online store or determined individually with the seller. To determine the delivery costs individually, the customer should contact the seller in accordance with paragraph I of the General Terms and Conditions.

The deadline for delivery and processing of the order is calculated in working days in accordance with paragraph VII paragraph 2. In the case of an order shipped outside the European Union, the delivery time will be determined individually with the seller. In this case, the Customer should contact the Seller in accordance with paragraph I of the General Terms and Conditions to determine the delivery time of the order.

The seller provides the customer with proof of purchase.

If the goods ordered have different delivery deadlines, the longest deadline applies to the entire order.

VII.Prices and payment methods

The prices for the Goods are indicated in PLN or EUR, depending on the Customer's choice, and include all components such as VAT, customs duties and other fees.
The customer can choose the following payment methods:
  1.Bank transfer to the seller's bank account (in this case, the processing of the order begins after the seller sends the customer a confirmation of acceptance of the order, and the goods are sent immediately after the money is credited to the seller's bank account and upon completion the order is dispatched);
  2.Electronic payment (in this case, the processing of the order begins after the Seller has sent the Customer a confirmation of acceptance of the order and after the Seller has received information from the payment processor's system that the Customer has made the payment, and the goods will be dispatched immediately after the order is completed).
cash, COD - payment to the delivery service at the time of collection (in this case, the processing of the order and its dispatch begins after the Seller has sent the Customer a confirmation of acceptance of the order and after the order has been completed).
  3.Payment in the installment payment system - in this case, the processing of the order begins after the seller has sent the customer a confirmation of acceptance of the order, after the order has been completed and after the seller has received from Krajowy Integrator Płatności SA, based in Poznań has received information that the customer has made payment for the ordered goods.
The Seller informs the Customer on the Store's website in the description of the goods about the time at which he must make payment for the order. If the customer does not make payment within the period specified in the previous sentence, the seller can - after a prior ineffective warning with a reasonable deadline - withdraw from the purchase contract in accordance with Section 491 of the German Civil Code (BGB).

VIII.The right to withdraw from the agreement

The customer, who is a consumer, can revoke the contract without giving reasons within 14 days by submitting a corresponding declaration. To meet the deadline, it is sufficient to send the declaration on time before the deadline expires.

The consumer can write the declaration himself or use the form for declaration of withdrawal from the contract, which is available on the online store's websites.

The 14 day period begins on the day on which the goods were delivered or - in the case of a Dservice contract - from the day the contract is concluded.

After receiving the consumer's declaration of withdrawal, the seller sends a confirmation of receipt of the declaration of withdrawal to the consumer's email address.

The consumer's right to withdraw from the contract is excluded in the following cases：

  1. for the provision of services, if the seller has fully provided the service with the express consent of the consumer, who was informed before the start of the service that he would lose the right to withdraw from the contract upon termination of the service;
  2. in the case of a contract whose price or remuneration depends on fluctuations in the financial market which are beyond the control of the seller and which may occur before the expiry of the withdrawal period
  3. for a contract where the subject of the service is non-prefabricated goods manufactured to the consumer's specifications or intended to satisfy his particular needs;
  4. in a contract that concerns goods that spoil quickly or have a short shelf life;
  5. for a contract involving goods delivered in sealed packaging which, for health protection or hygiene reasons, cannot be returned if the packaging is opened after delivery;
  6. for a contract in which the object of the service is goods that remain inseparably linked to other objects after delivery due to their nature;
  7.for a contract in which the subject of the service is alcoholic beverages, the price of which was agreed at the conclusion of the purchase contract and which can only be delivered after 30 days and the value of which depends on fluctuations in the market beyond the control of the seller ;
  8. for a contract where the consumer has expressly asked the seller to visit him to carry out urgent repairs or maintenance; if the seller additionally provides services other than those requested by the consumer or if he supplies goods other than the spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract in relation to the additional services or goods;
  9. in the case of a contract the subject of which is audio or video recordings or computer software delivered in sealed packaging if the packaging is opened after delivery; in the delivery of magazines, periodicals or magazines, except in the case of a subscription contract;
  10. for a contract concluded as part of a public auction;
  11. for a contract for the provision of services in the field of accommodation, other than for residential purposes, the transport of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if in the contract the the day or time on which the service is to be provided is specified;
  12. in the case of a contract for the supply of digital content not recorded on a tangible medium, if the performance of the service begins with the express consent of the consumer before the end of the withdrawal period, after being informed by the seller of the loss of the right of withdrawal.

In the event of withdrawal from a distance contract, such a contract is deemed not to have been concluded. The services provided by the parties must be returned in an unchanged condition, unless the change was necessary in the context of proper administration, in particular to determine the nature, properties and functionality of the item. The goods must be returned immediately, but at the latest within 14 days. The purchased goods must be returned to the seller's address.
The seller must reimburse the consumer all payments made, including the delivery costs for the goods, immediately and no later than fourteen days from the day on which he received the consumer's declaration of withdrawal from the contract. The Seller will refund the payment using the same payment method used by the Consumer, unless the Consumer agrees to a different type of refund, such refund not incurring any costs for the Consumer. The seller may refuse to repay the payment made by the consumer until he has received the goods back or until the consumer has provided evidence that he has sent the goods back, whichever is earlier, unless the seller has offered to collect the goods from the consumer himself.
If the form of delivery of goods chosen by the consumer differs from the most cost-effective, regular form of delivery offered by the seller, the seller is not obliged to reimburse the consumer for the additional costs incurred
The consumer only bears the direct costs of returning the goods, unless the seller has agreed to cover these costs.        

IX.Complaints about goods under warranty

The seller undertakes to deliver the goods free of defects.
The Seller is liable to the Customer, who is a consumer, within the scope of liability for defects in accordance with the provisions of Articles 556 - 576 of the Civil Code. The warranty is excluded with regard to customers who are entrepreneurs.
In order for the complaint to be processed, the customer must send or deliver the goods in question and, if possible, attach proof of purchase. The goods should be delivered or sent to the address mentioned in point 3.
The seller undertakes to process any complaint within 14 days.
If there are defects in the complaint, the seller requests the customer to supplement them immediately, but at the latest within 7 days of receiving the request.

X. Complaints about electronic services

  1.In the complaint, the customer should indicate his first and last name, his correspondence address, the nature and description of the problem at hand.
  2.The seller undertakes to process any complaint within 14 days and - if this is not possible - to inform the customer within this period when the complaint will be processed. If the complaint has defects, the seller requests the customer to supplement it within 7 days of receiving the request.    

XI.The guarantee 

The goods may have the manufacturer's warranty.
For the goods covered by a guarantee, the information about the existence and content of the guarantee, as well as the period for which it was concluded, will always be indicated in the description of the goods on the Store's websites.

XII.Out-of-court options for resolving complaints and pursuing claims

The customer, who is a consumer, has, among other things, the following options to use the out-of-court channels to resolve complaints and pursue claims:

  1.The consumer has the right to apply to the permanent amicable consumer court operated by the Trade Inspection to resolve disputes arising from the conclusion of a sales contract.

  2.The consumer has the right to apply to the Provincial Inspector of Trade Inspection to initiate arbitration proceedings in order to amicably resolve the dispute between the customer and the seller.

  3.The consumer can obtain free assistance to resolve the dispute between the consumer and the seller, also using the assistance of the POVIAT (municipal) consumer legal advisor or a social organization whose statutory tasks include consumer protection (including, among others, the consumer association, the Society of UKConsumers).Advice is provided by the Consumer Association on the consumer hotline toll-free number +48 800 007 707 and by the Society of UK Consumers on the electronic Email address porady@dlaverbrauchentow.pl.
can submit its complaint via the European ODR platform, which can be found at the following address: http://ec.europa.eu/consumers/odr/.

XIII.Protection of personal data

The Seller collects and processes Customers' personal data in accordance with applicable legal regulations and the Privacy Policy available on the Store's website.

XIV.final provisions

  1. All rights of the online shop, including economic copyrights, intellectual property rights to its name, the Internet domain, the website of the online shop as well as the forms and logos are the property of the seller and may only be transferred to the in will be used in the manner specified in and in accordance with the General Terms and Conditions.

  2.Any dispute between the Seller and the Customer, who is a consumer, will be decided by the competent courts in accordance with the applicable provisions of the Code of Civil Procedure.

  3. For all disputes between the seller and the customer, who is an entrepreneur, the court responsible for the seller's registered office is decisive.

  4.The provisions of the Civil Code, the Electronic Services Act, the Consumer Rights Act and other applicable provisions of the United Kingdom apply to matters not governed by these Terms.

  5.Each customer will be informed about the changes to these General Terms and Conditions through information on the homepage of the online shop, which contains a list of the changes and their entry into force dates. Customers who have an account will also be notified of the changes by a message to their email address and will receive a list of changes. The effective date of any change must be at least 14 days after its publication. If the customer who has a customer account does not accept the new content of the terms and conditions, he is obliged to notify the seller of this within 14 days of being informed about the change to the terms and conditions. Non-acceptance will result in termination of the contract.